Service
Level Commitments
At Origin
•Quality Assurance Centre at our Central Warehouse Complex
•Dedicated operational unit
•Daily customer contact and follow-up
•Direct 24 hours Communication facilities
•Pre shipment document processing
•Post shipment documentation
•Weekly update of shipment status with arrival & delivery
details
•EDI transfer within 24 hours of picking up freight
•Immediate online updates of status changes
•Scanned documents in advance
•Process flow design and implementation
•Total transport solution coupled with the most competitive
pricing
At Destination
•Sales order assembly
•Single invoicing for multiple modes
•Confirmation of POD
•In-transit merge / consolidation
•Transportation (all modes)
•Demand resource management
•Finished goods inventory
•Multiple site delivery program
•Customs and brokerage
•Inventory updates
•Tracking & tracing
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